基于关联性分析的公共体育服务均等化满意度评价指标研究──以苏州市为例

On the Evaluation Criteria of the Satisfaction Degree of the Public Sorts Service Equalization Based on Correlation Analysis: Taking the City of Suzhou as an Example

投稿时间：2018-06-12

DOI：

中文关键词:公共体育服务均等化满意度指标苏州市有效性

英文关键词:public sports service equalization satisfaction degree Suzhou validity

基金项目:2014年度江苏省社会科学基金项目课题（14TYB001）江苏城乡公共体育服务一体化发展机制研究；第二十批苏州大学大学生课外学术科研基金资助项目（KY2018630B）

作者	单位	E-mail
原世伟	苏州大学体育学院	892772088@qq.com
钟华	苏州大学体育学院	zhonghua1981-@163.com
郝桐桐	苏州大学体育学院

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中文摘要:

随着社会的发展，公共体育服务均等化的内涵也随之丰富，将民众满意度纳入均等化评价是“新矛盾”下人民需求升级的必然选择。本文通过对文献资料的归纳梳理，选取公共体育服务满意度初始指标，经专家筛选确认，运用关联性分析进行检验分类；分别从选取、分类、实用性3个方面对指标体系进行了有效性分析，得出：通过综合考虑前人研究成果和地方差异，再经相关领域专家筛选，保证了最终18个指标选取的可靠性；采用卡方检验将最终指标归为5个项目，增强分类的客观性；从场地设施、健身信息、利益表达、健身指导和体育活动5个项目对公共体育服务均等化进行评价，能够较全面地反映硬件设施、软件投入、优化渠道等评价内容，提高了评价指标的可操作性。

英文摘要:

Following the social development, the connotation of public sports service equalization has become richer. To include public satisfaction degree into equalization evaluation is an inevitable choice due to the upgrade of people's demand in the circumstances of "New Contradiction". Through the summarization of the relative literature, the initial criteria of the satisfaction degree of public sports service were first selected and then screened by the experts. Using correlation analysis, a validity analysis was made from the three aspects of the selection of criteria, classification and practicability. The result shows that the final 18 indicators are reliable on the bases of considering the predecessors' research fruits and local differences and the screening of the relative experts. The final criteria, by chi-square test, are reduced to 5 items, which enhances the objectivity of the classification. The evaluation of the public sports service equalization on the 5 items of venue facilities, fitness information, benefit expression, fitness instruction and sports activity can comprehensively reflect the evaluation contents of hardware facilities, software input and optimization channel and improve the operability of the evaluation criteria.

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